I had a similar situation concerning potato salad. The nearby grocery store doesn’t cook the potatoes long enough. The cut up potatoes are hard as a rock most times. I told the deli manager about the problem. She gave me that look that said, “what do you expect me to do about it?” If it weren’t a hassle, I would take the container back and make her taste them. My wife said she will make a batch the next time and see how it goes.