Amazon Sex Toy Mystery

nivek

As Above So Below
Amazon sex toys mystery: Unsolicited parcels sent to strangers

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Amazon customers are repeatedly getting sent sex toys on an unwanted basis and it has not yet figured out how to solve the issue, so its reputation for unrelenting customer service may be at stake.

Customers, including one by the name of Nikki, are being sent items they did not purchase, such as Bluetooth speakers, LED lights and sex toys.


Nikki, who ordered mascara, originally thought the shipment was a mistake. She spoke with Amazon's customer service in an effort to identify who had sent the item, but got nowhere after repeated calls.

Amazon has repeatedly stated that it is guided by four principles: "customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking." As such, it is unclear why a company, whose first guiding light is customer obsession, gave Nikki a difficult time and did not immediately take her repeated requests seriously.

Earlier this month, a Massachusetts couple told The Boston Globe they are receiving mystery packages that may be part of an elaborate fake reviews scam.

Mike and Kelly Gallivan, of Acton, said the first package arrived in October. They have continued to arrive at a rate of one or two a week, about 25 in all. The cheap items inside the boxes range from USB-powered humidifiers to rechargeable dog collars.

“We’re just plain, ordinary people,” Kelly Gallivan told the newspaper. “We don’t want any part of this. But the packages just keep coming.”

Here’s how the scam works: a seller trying to boost the ratings of their own merchandise sets up a fake email account to create an Amazon profile, then purchases the items with a gift card and ships them to the address of a random person.

Once the package is delivered, the owner of the Amazon account is then listed as a “verified buyer” of the product and can write a positive review of it that gets higher placement on product pages because of their status, James Thomson, a former business consultant for Amazon, told the Boston Globe.

Student union centers at seven universities across Canada also have been receiving mystery packages since the fall, according to the CBC.

Shawn Wiskar, University of Regina Students' Union vice-president of student affairs, says his facility has received at least 15 random packages with products ranging from iPad cases to male sex toys. He said his staff “very discreetly” went door to door in their offices and in other student centers to see if anyone had ordered the items.

A student union president at Ryerson University in Toronto – another recipient of the mystery packages – told the CBC that Amazon would not say who is sending the items, citing privacy reasons.
 

nivek

As Above So Below
Come on Nikki, we know you liked what you got.

Nikki probably kept quiet about the items she liked lol...
 

nivek

As Above So Below
Yeah, this is pretty shady though. Never ordered from Amazon, and I think I never will...

I have an Amazon account but I don't purchase much from them, maybe twice a year...
 

FFH

Honorable
I have an Amazon account but I don't purchase much from them, maybe twice a year...
I'm checking it right now but do you think they have unused and quality gas masks with fitting filters? Don't know anything about Amazon products.
 

nivek

As Above So Below
I'm checking it right now but do you think they have unused and quality gas masks with fitting filters? Don't know anything about Amazon products.

I've even those for sale somewhere before...I'll check into it...
 
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